Refund policy

Payments for subscriptions and coin packs are processed by Razorpay. We do not store card details.

Coin purchases are non-refundable, except when a charge failed but money was debited or when the same charge was collected more than once. Contact us with the account email or phone number and payment reference so we can review the issue.

Canceling a subscription stops future renewals; it does not by itself reverse a payment already processed. For a billing question, email intubemediaofficial@gmail.com.